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The Network Equipment Solutions Blog

WiFi Helpdesk: How To Avoid Training School Staff On WiFi Issues

Posted by John Ciarlone on Nov 26, 2014 6:00:00 AM

 There's a well-known issue with installing new technology within a school district, and that's having the expertise required to go along with it. 

A new WiFi rollout doesn't stop when the access points are hooked up and everyone has an IP address.  That's when the users start using the network, and technical support issues begin immediately cropping up.  Some will be unavoidable glitches in a new rollout, but others will simply come from users who don't know how to use the new system.

A well-planned school WiFi helpdesk system can minimize these issues by making the changeover as seamless as possible, but they will still come up.

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Topics: Wireless Access Points, Secure Wi-Fi Solutions

Using Lightning Fast Hotel WiFi To Market To Business Class Guests

Posted by John Ciarlone on Nov 25, 2014 6:00:00 AM

 If you want to bring more guests into your hotel, great WiFi is one of the best ways to do so!

The meteoric rise of  smartphones and tablets during the last five years has created a real challenge for much of the hospitality industry.  Hotels that had done fine for years charging high prices for even minimal Internet service are now finding that customers are outright demanding high-quality connections.

Given how wide-open competition is in the hotel biz, this isn't an area where customers will grin and bear it.  If one hotel isn't offering the services they want, chances are there are a dozen other hotels within a few miles they might go to instead.

You can't rely on your business clientele to unquestioningly pay $20+ a night for online access.  Business-Class guests can now be anyone from traditional three-piece suits to a teenager in a hoodie who, unbeknownst to you, owns a million-dollar website.  They're increasingly coming to expect WiFi as surely as they expect hot water or a cheap breakfast bar.  

In other words, "monetizing Internet access" isn't simply about soaking corporate expense accounts any more.  Savvy marketing and promotion of your Internet services can pay off in happier visitors and better online reviews, along with higher revenues.

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Topics: Wireless Access Points, Wi-Fi Signal Strength

The New ADTRAN Total Access 908e Brings Telecommunications Freedom

Posted by John Ciarlone on Nov 20, 2014 6:00:00 AM

 The Voice-over-IP and Cloud Computing markets are both exploding.  If you're a growing SMB, what's the best way to get in on them?

This is a question, of course, that millions of businesses are starting to ask themselves.  The overall trends on VoIP adoption are becoming quite clear: the old copper-wire phone system is being abandoned as quickly as companies can divest themselves of it.  

Now, a hundred years of infrastructure-building won't go away overnight.  But when you consider that VoIP offers far more features than copper while simultaneously costing far less to operate month-to-month, it's no wonder that old Ma Bell is on her last legs.  There are very few advantages to remaining on the old system aside from upgrade costs.

The issue for a company that's decided to embrace VoIP is how to go about it.  Traditionally, for an SMB, this would involve going through an outside provider, with hosted VoIP.  The new Third-Generation ADTRAN Total Access 908e IP Business Gateway, however, makes a compelling argument otherwise.

Let's take a look.

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Topics: SIP Gateways, Phone Systems

5 Steps To Designing A Healthcare WiFi Network Your Guests Will Love

Posted by John Ciarlone on Nov 19, 2014 6:00:00 AM

There's little doubt that WiFi is becoming an important element in modern healthcare.  Are you leveraging it to boost your patient admissions and satisfaction numbers?

Today's hospitals and other healthcare facilities are facing more competition than ever before.  Patients are now "shopping around" for healthcare in much the same way they comparison-shop for other services, and they are fully taking elements like WiFi availability into consideration.  There are even websites that include Internet access and quality among their criteria, for people choosing a healthcare provider!

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Topics: Wireless Access Points, Secure Wireless Network, Wi-Fi Signal Strength, Secure Wi-Fi Solutions

5 Costs To Consider When Implementing School WiFi

Posted by John Ciarlone on Nov 18, 2014 6:00:00 AM

Internet access is a major component in schools today.  Is your campus ready for broadband and BYOD policies?

Schools and colleges are quickly realizing that networks they set up in the 90s and 2000s just can't cut it in today's virtualized, high-speed online environment.  To keep bringing students all the best aspects of globalized learning, you need a WiFi network that delivers modern speeds and access policies.

Obviously, this isn't cheap, but we've boiled it down to five basic cost areas:

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Topics: Wireless Access Points, Secure Wireless Network, WiFi Antenna

5 Important Factors When Choosing A Hotel Networking Partner

Posted by John Ciarlone on Nov 13, 2014 6:00:00 AM

If your hotel or other hospitality business is looking to install a new WiFi network, now is a great time to do it.  Visitors are increasingly demanding free basic WiFi access virtually anywhere they go.  Plus, it opens up a wide range of new opportunities for monetization

So putting in a new WiFi network ultimately brings you three benefits at once:

  • More visitors coming to your doors,
  • More opportunities to sell to them, and
  • More productive employees also using the WiFi.

A relatively simple set of upgrades can end up paying off in plenty of ways, as well as getting you on firm footing for future network upgrades, whenever they come. 

When you partner with the right hotel networking firm, you can get this done easily, at low costs, and with minimal disruption to your current business.  So, let's take a look at the most important factors when choosing a networking partner.

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Topics: Wireless Access Points, Network Equipment

The Top 4 Hotel WiFi Hardware System Options

Posted by John Ciarlone on Nov 12, 2014 6:00:00 AM


At this point, offering WiFi at a hotel or other hospitality location is becoming more of a necessity than an option. As increasing numbers of guests all haul their tablets and smartphones around, they expect top notch hotel WiFi service. Beyond attracting more guests to your facilities, there are also numerous options for further monetizing WiFi once you've got it.

So, how should a hotel look at implementing WiFi? Let's take a look at a few hardware options on the market today, and how they can be deployed in a hotel environment.

Four Top Hotel WiFi Systems That Are Great ...

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Topics: Wireless Access Points, WiFi Antenna, Wireless LAN, vWLAN

Top 5 Hotel WiFi Design Mistakes and How To Avoid Them

Posted by John Ciarlone on Nov 11, 2014 6:00:00 AM

If you're offering WiFi at your hotel or other hospitality business, it's vital that it be high-quality!

Hotel guests are increasingly coming to view WiFi service at hotels as one of the most important aspects of the hotel experience.  In fact, in a recent survey, a majority of guests say they prefer free WiFi to free breakfasts.  When guests actually want something more than free food, that says a lot.

Since we see a lot of common mistakes in hotel WiFi implementation, especially when it's been a "DIY" project, we wanted to address the biggest ones.

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Topics: Wireless Access Points, Secure Wireless Network

The Top 5 Most Secure Hotel WiFi Systems Available

Posted by John Ciarlone on Nov 6, 2014 6:00:00 AM

These days, installing WiFi in a hotel is becoming more of a necessity than an option.  Visitors are coming to almost-universally prefer hotels which offer at least basic free WiFi, and will choose based on availability.  Further, WiFi can boost the productivity of your staff, along with bringing plenty of new monetization opportunities.

There are a lot of reasons to install a new WiFi system, but of course, security is going to be a concern.  The more you expand your network, the more security matters.

So how do you install WiFi that benefits both employees and guests, while still keeping your internal systems safe?  We've got some ideas!

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Topics: Wireless Access Points, Secure Wireless Network, Wireless LAN

Why All Your Hotel WiFi Decisions Should Be Mapped To Guest Needs

Posted by John Ciarlone on Nov 5, 2014 6:00:00 AM

An increasing number of studies are pointing towards a serious shift in consumer attitudes that a lot of hospitality businesses haven't caught onto yet:  Guests are actively seeking out hotels with free WiFi.  They're starting to actively demand better and faster services, and they're outright refusing to pay the $20+ fees many hotels still charge for Internet access.

People's electronic devices have truly become part of their lives, especially in the last five years or so.   They aren't just casual playthings.  An increasing number of people have become accustomed - or even expected - to be doing their work on the go, and to be available at most times during the day via email or text.

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Topics: Wireless Access Points, Wireless LAN, Wi-Fi Signal Strength


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