With at least a quarter of American businesses already standardizing on VoIP, and ever more looking to embrace it in the next couple years, it seems clear that the old copper wire services are finally on their way out. Ma Bell had a good run – over a century! – but it was inevitable that something better than the old phone grid would eventually come along.
That something, of course, is Voice-over-IP. Broadly speaking, VoIP offers three primary benefits over the older system. These then usually spawn numerous sub-benefits as a result.