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Adtran Express and Elite Cloud Subscriptions Explained

by Jason Blalock on April 4, 2019

Adtran express and elite cloud

For years, ADTRAN has been a leader in easy-to-implement network systems, and have become particularly popular for their Bluesocket line of WiFi access points. With their Express and Elite cloud subscriptions, the big change is the disruptive AP pricing and subscription free express version for cost conscious micro and small businesses.


Short on time? Download our guide to Mesh Network solutions

ADTRAN has recently announced the roll-out of their ADTRAN Cloud service.  This cloud service is available with one, three, or five-year subscriptions.  The basic version that includes just about everything most companies need - Express Cloud, is included with every AP purchased, completely free!

Let's take a closer look at all your options...

What You Need To Know About The New ADTRAN Cloud

The new ADTRAN Cloud system comes in three different flavors, depending on the level of service your operation requires.  These are called Express Cloud, Elite Cloud, and Elite Cloud+.  Here's what you get with each package:

Cloud ComparisonADTRAN Express Cloud

This is the basic Cloud service, and has all the core functionality.  This includes:

  • Centralized management of an entire deployment, regardless of geography
  • Rapid provisioning of new APs based on shared configurations
  • Detailed reporting of both real-time and historical metrics
  • Smart security systems and firewall
  • Layer 2 mobility
  • Simple Guest access
  • Customizeable alert templates
  • Automatic firmware, software, and security updates
  • Access to their Interactive Support community

adtran express and adtran elite cloudADTRAN Elite Cloud

Elite Cloud takes all the features already in Express Cloud, and adds advanced services for more demanding installations.  These additional features include:

  • Wireless intrusion detection
  • RF usage heat-mapping
  • Additional guest management and monetization systems
  • Advanced security systems, including RADIUS, LDAP/AD, and SIP2 Web Authentication
  • Layer 3 mobility
  • More flexible deployment options, including on-premises systems or virtual appliance deployments

Additionally, at the Elite Cloud level you get a 99.99% up-time Service Level Agreement, as well as guaranteed access to web/phone technical support, and next-day hardware replacement warranty support.

(Express users can choose to upgrade their technical and warranty support as a'la carte add-ons, without a full Elite Cloud subscription)

ADTRAN Elite Cloud+

Elite Cloud+ is for businesses that want or need offsite IT support.  Elite Cloud+ has everything above, but the network is monitored 24/7 by ADTRAN experts.  They handle alerts, ticket generation, and problem resolution on the client's behalf.

Also, all three levels can add the option for end-user helpdesk services, if required.

Are you looking to upgrade to a next-generation wireless network?  Hummingbird Networks can help!  Contact us today to schedule a consultation, and let's discuss which mesh networking solutions will be best for your business!

Topics: Adtran, Wireless