Does It Pay To Fix My Phone System Or Buy A New One?

As it is said, old is gold. But the question to be asked is, does that always hold true? As nature takes its own course, and of course, not to forget the wear and tear, coupled with depreciation on any fixed asset, getting your old business phone system fixed may become more of a challenge rather than an immediate boon for any business struggling to make ends meet.

Look out for signs: 

You should always be on the lookout for signs which will be a clear giveaway to your future replacement problems. If your phone starts troubling you, there is probably more to it than what meets the eye. Calling an engineer to check out the problem may be the best solution given the kind of situation you’re in. Once the engineer gives you a rough idea about the phone’s health, you can decide whether to take the plunge and go for a new business phone system or simply get the old one fixed.

How old is your contraption?

Technology may have equipped you with the best possible means, but it’s also brought with it lots of unavoidable factors which may cause unseen problems in your phone system. Depreciation and regular wear and tear of the internal machinery can be a clear giveaway to the issue at hand. As the years go by, one can expect to face some challenges with the sound quality and the functioning of the business phone system. If your phone system is giving you such evident signals, it’s best to let it go before it collapses and causes your business to come to a standstill. 

Outdated technology:

If you’re running an old setup, it’s quite probable that you’re using technology which is more than obsolete by now. As newer models and business phone models take precedence over the electronic market, you may not find dealers and service centres that can repair your old business phone model due to obsolete technology and unavailability of the working parts. If such a scenario occurs, it’s best to let go of all the nostalgia and invest in the latest technological offerings in terms of the business phone systems available in the market.

Office movement:

If you’re planning to shift base altogether, it’s best to let the old systems be as it is and buy some new phone models once you move into your new office. The kind of cost and the engineer charges involved in moving the whole phone layout will not only burn a major hole in your pocket, but also, make your balance sheet tip dangerously in favour of your immediate creditors. So think wisely and make a fresh start wherever possible.

Increasing call volumes:

What can be a better sign than an expanding business? As the charts tend to tip in favour of better and heavier call volumes, old and feeble lines may prove to be a problem in attending to the business needs in such scenarios. Not only will you end up with a call overload on your old lines, but may also end up with a lot of bottlenecks in terms of customer hold time and the call handling pressures on your employees. If such scenarios begin to rule the charts, consult your technical team for an immediate replacement for your old and used business phone system.

Hummingbird Networks offers a number of business phone systems to suit the needs of every business set up. They don't just provide the most competitive prices in the market but also provide excellent after sales support. An old phone system may call for several repairs. It is best to explore the latest technology and invest in a good business phone system which will help increase the revenue of your company rather than slowing down due to an obsolete system that cannot handle business requirements.