Cisco is one of the oldest and best-known players in the networking industry, having been manufacturing
network equipment since the 80's. Even though they weren't the first router manufacturers on the market, they quickly seized the lead thanks primarily to two key benefits to their products:
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A focus on quality, long-lasting hardware
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Easy to use software that allows the hardware to be extended through software updates.
Today, more than twenty-five years since Cisco arrived at the scene, the same still holds true. A current Cisco phone system is affordable, long-lasting, and backed by some of the most useful software features of any phone solution on the market.
So, if you're looking to upgrade your business telecommunications, here are some reasons that a Cisco phone system may be the solution to your challenges!
The Benefits Of A Cisco Phone System
All of Cisco's modern phone systems are based around Voice over IP (VoIP) technologies, that harness the power of your network and the Internet to host and control your phone services. Whether you're using a hosted provider, or doing your own PBX trunking on-premise, Cisco's phone solutions are designed to bring you 21st Century communications that are still compatible with your current network setup.
As with all enterprise-class VoIP solutions, this means you'll get better communications at cheaper rates. However, there's still a lot more that makes Cisco phone systems special:
The Unified Communications Manager
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The Unified Communications Manager: Cisco provides simple software and hardware products that allow a single workstation to manage all of your communications. These include all of the standard phone features such as an intercom and voicemail, along with plenty of new options such as adding automated attendants to your voice system to assist callers.
Jabber Messaging
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Jabber Messaging: With their Jabber unified communications console, your workers can quickly locate, contact, and speak to whoever they need, using whatever service they require. Whether it's voice, chat, video, or some other conferencing feature, Jabber unifies and simplifies your in-office communications.
Desktop software integration
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Desktop software integration: Cisco allows you to directly integrate your communications into several of the most popular desktop productivity suites, including Microsoft Office. Workers can collaborate on and share documents in a data-rich
environment that supports their creative and communicative needs.
Simplify interactions with customers
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Simplify interactions with customers: Your customers will be able to share in your improved communications. Cisco offers contact center technologies that route customer inquiries directly into your communication system, allowing them to reach you more quickly, and with more options, including online chat functions.
Any device, anywhere
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Any device, anywhere: Even if an employee is roaming or in a different WiFi network entirely, advanced authentication protocols will still allow them to log into your network and access their data, no matter what device they're using. Workers on the road or at remote locations won't be at a disadvantage, or see their productivity suffer due to connectivity issues.
Advanced PBX options
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Advanced PBX options: Businesses looking to maximize their phone systems may look into establishing their own on-site PBX system, and Cisco makes this easy as well. It lowers your costs further, expands your options, and allows you to directly manage, change, and upgrade your own communications system at any time through easy-to-use software.
For a business looking at investing in Cisco hardware, the only real downside is that you may be paying for more features than you really need. However, for businesses looking to not just improve their phone services for today, but also to future-proof themselves against the next several years, Cisco remains one of the best choices on the market.
